FAQ
1. Connections Before troubleshooting the software of the PC please ensure the connections from the PC to the board and to the monitor are correct. ...
Mon, 4 Nov, 2019 at 11:05 PM
Installing Adobe on a Personal Device If you are looking for signing in on a work laptop / desktop please visit here instead Students and s...
Thu, 7 Nov, 2019 at 4:32 PM
The quickest way to check if any of our services are offline or not working is via our service status page: http://status.laidlawschoolstrust.com/ W...
Fri, 15 Nov, 2019 at 11:37 AM
Staff have access to change student passwords. This is done via a shortcut on your desktop called ‘Student Password Reset’: When you run this software...
Fri, 15 Nov, 2019 at 12:10 PM
To get your keyboard back into the British format please follow these steps; 1. Right-click on the Windows icon (bottom left) then press 'Settings&...
Mon, 2 Dec, 2019 at 3:01 PM
To change your password, please visit the following secure website: https://sso.laidlawschoolstrust.com/adfs/portal/updatepassword Enter your userna...
Sun, 3 May, 2020 at 10:29 PM
Your ticket may be marked as resolved, yet the issue may still persist. We understand this is frustrating, but please do reply to any emails to re-open...
Thu, 26 Mar, 2020 at 3:57 PM
Please follow the guide below if your staff shared drive is showing a red X on it. Right click the staff shared drive click on disconnect, Click on ...
Fri, 17 Apr, 2020 at 1:51 PM
Please open Google chrome (recommended) and click on the star at the top right of the screen - Change the folder to bookmark bar if it is not already then c...
Sun, 3 May, 2020 at 9:54 PM
Open Google Chrome and click on the 3 dots in the top right. This will give you a few options your looking for "New Incognito window" - We use...
Wed, 9 Feb, 2022 at 11:08 AM